Business Environment (BE), the UK-based flexible office space provider firm, has recently introduced a Service Excellence Guarantee Guide for clients. This company has put its standards in writing so that its clients know what to expect in everything from its reception service to the office’s interior climate.
When BE was conducting its research to find out what its clients were looking for in office space, climate control and air conditioning were a primary concern among prospective tenants. According to the results of a survey conducted by ONEPOLL of 1,000 UK office workers, 20 per cent of respondents stated that they were likely to complain about inadequate air conditioning at work. The interior climate in the office, which is where people spend a good portion of their waking hours, is an important factor in creating an atmosphere where staff can be happy and productive. To that end, Business Environment is doing its part to ensure that its tenants can count on having the right environment guaranteed in the lease agreement.
For tenants looking for commercial space, a guaranteed interior climate on a list of features may be the item which makes a company choose to rent an office in one of BE’s business centres over choosing to sign a lease from another leasing company. Several providers may be offering similar commercial properties for lease in an area, but tenants will be drawn to the ones which are prepared to offer the higher levels of customer service.
Tenants who sign on with Business Environment know up front that they will be getting an office space which will have proper heating and cooling systems in place. There will be no surprises about other issues which may arise, such as emergency procedures if a power failure occurs. The tenant can sign the lease with confidence, which makes good sense for his or her business.
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